Property Brokers named Canstar’s Most Satisfied Customers – again

For the second year running, Property Brokers has been awarded the Canstar Most Satisfied Customer Award - Real Estate Buyers and Sellers, confirming the company’s ongoing commitment to delivering outstanding client experiences.

The recognition comes off the back of Canstar’s independent research into customer satisfaction across New Zealand’s top real estate agencies. Property Brokers received top marks across all key categories, including communication and advice, professionalism, problem resolution, contract handling, and overall client experience.

“Winning back-to-back Canstar Awards is an incredible achievement and a proud moment for everyone at Property Brokers,” says Guy Mordaunt, Managing Director.

“Our team puts genuine care into making our clients’ real estate journeys as smooth, informed, and rewarding as possible. This award is a reflection of their efforts – and of the trust our clients place in us every day.”

Chief Operations Officer Jayson Hayde says the result highlights the strength of the company’s people and systems.

“These awards are a testament to the strength of our systems, our training, and above all, our people. Every part of our operation - from the first point of contact through to settlement – is built to support a positive client experience. I’m incredibly proud of how our teams across the country consistently deliver results with professionalism and heart.”

From first-home buyers to seasoned sellers, Property Brokers' locally based salespeople and property managers focus on personalised service and advice tailored to each client’s needs.

“Our people are at the heart of our success,” says Tony Mordaunt, Marketing Manager.

“From day one, we’ve built this brand around family, authenticity, and connection. These awards tell us we’re on the right track - that clients value not just the result but the experience. And that’s something we’ll never take for granted.”

While the award is a proud milestone, the focus remains firmly on the future.

“We’ll keep showing up. We’ll keep delivering. And we’ll keep putting our clients first,” says Guy Mordaunt.

About Canstar:

Canstar is an independent research and ratings agency known for providing consumers with

unbiased, trusted information to make informed decisions. Each year, Canstar recognises

businesses across various industries demonstrating exceptional customer satisfaction and

service excellence.